What size should I order?
Not sure what size to order? this chart will give you a general idea of different chain lengths.
What materials are used?
micro seed beads and crimp beads. metal material details can be found here.
Do you accept returns?
If for any reason you're not satisfied due to a defect or malfunction, we're happy to accept returns under the following conditions:
Returns due to malfunctions: If your necklace arrives with a defect or breaks due to a malfunction within 6 months of delivery, we'll gladly accept a return or exchange.
Non-eligible returns: Returns for reasons such as personal preference, general wear and tear, or accidental damage caused by the customer will not be accepted.
Return Process: To initiate a return, please contact chanelledespins@gmail.com with a description of the issue.
How long does production take?
1-3 business days.
How long does shipping take?
All orders are sent through usps ground shipping.
for domestic orders, expect shipping to take 2-5 business days for packages and 1-5 business days for envelopes (no jewelry box). international shipping times depend on the location.
if you’d like expedited shipping, please submit a custom order and add a note at the bottom of the form.
How can I avoid tarnishing?
store necklaces in a cool & dry place and preferably in an airtight container.
Perfume, lotions, and even sweat can cause tarnishing. Always apply beauty products before putting on your necklace and remove it during activities that may cause excessive sweating.
Do you offer gift wrap?
all necklaces are packaged elegantly. tiger lilē is more than happy to add a custom note to your order. please send an email to chanelledespins@gmail.com with note details or submit a custom order.